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Improving Your Presentations
Many
of us are great speakers and motivators in person-we can make eye
contact with our audience and see the effect we are having in their
reactions. It can be much more difficult to feel confident about
presentations made by teleconference, because you cannot sense the
reactions of your audience so easily.
So
here are a few tips to help you put together a successful conference
call:
-
Start Strong--Begin your meeting with an enthusiastic
greeting. The
impression you make in the first 5 seconds of a conference
determines how receptive and attentive your audience will be.
-
Keep it Structured--Outline
the agenda for the meeting. This
lets participants know what's coming, and keeps them on track with
the presenter.
-
Stay Focused--Keep on track with your
agenda. It's a
good idea to write the topics you want to highlight in large letters
on a piece of paper, and place it where you can see it during the
entire call. If a
question arises on a different subject, suggest that it be discussed
at the end of the meeting, after planned topics have been addressed,
and return to the topic at hand.
-
Keep it
"Bite-Sized"--Try to format your discussion of
different topics into clear, concise points which are easy to
follow.
-
Watch the
Clock--Keep
an eye on the length of your meeting, and be considerate of
others' time.
-
Ask for
Input--Periodically ask participants for their
opinion on the subject at hand. Choose someone out by name instead of asking for "comments
from the gallery". This
simple technique helps you gauge how well your message is getting
across, and other participants will pay more attention if they know
they might be called on for input!
-
In Closing.--Be
clear when your presentation is ending. Recap the highlights of the meeting,
clearly restate any goals or expectations you have for them, and formally end the meeting.
-
Keep the Finished Product in Mind--Take
advantage of special services your teleconferencing provider might
offer. Consider having an operator monitor your call for unwanted
background noise, and to insure that a presentation can proceed
without interruptions. If
your presentation is to be rebroadcast or stored into a voicemail
system, make use of editing services to ensure that the audience
hears you in top form.
In addition, make a
point to remind your call participants that there are some rules
everyone should stick to for the success of the meeting:
-
Be on
time--Holding
up any meeting is inconsiderate.
-
Mute Buttons--When
callers are not speaking, request that they use the "Mute"
button on their phones and pick up the handset when they do wish to
speak. Background noise
disrupts the meeting for everyone, and may prevent participants from
hearing the information they need.
-
Don't Put
Your Conference on Hold--When using 800 Meet-Me services, if participants leave a
call to answer another line or to three-way in another person, they
will play their hold music or messages into the conference, so that
the meeting cannot continue until they return.
-
Identify Yourself--Ask
that each participant state their name when they begin speaking. Not all callers will be able to identify others by the sound
of their voice, especially if they use a speakerphone or cellular
phone.
And the most important tip of all:
BE PREPARED!
Have a clear idea of how you would like your conference call
to proceed, and take the time to complete a written agenda. There's no substitute for good preparation!
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